Privacypolicy

SANEI LTD. (called the Company below) believes that correctly handling personal information related to customers and treating such information as confidential are important responsibilities.
The Company has established a Privacy Policy related to customers’ personal information and takes steps to ensure that people throughout the Company are aware of how to handle such personal information.

Compliance with laws, etc.

The Company strives to protect personal information by complying with laws, guidelines, etc. related to the protection of such information when handling it.

Personal information approach

Personal information is any of the information below that can be used to identify or otherwise check a specific individual.

1. Names, identification numbers, technical information (GPS data, IP addresses, cookie identifiers, etc.), and other information related to any person’s physical, physiological, genetic, psychological, economic, cultural, or social identity

2. Information that cannot be used to identify a specific individual on its own but that can be easily collated with other information in order to do so

Purposes of collecting and using personal information

The Company will never collect customers’ personal information without their consent. When such information is collected, it will generally be provided directly by customers. The Company uses received personal information for the following purposes:

1. To send out catalogs requested by customers

2. To respond to the opinions and needs of customers

3. To deliver notices concerning SANEI products, corporate activities, etc. to customers (via catalogs, direct marketing e-mails, etc.)

4. To communicate with customers for the purpose of product-related after-sales service, maintenance, etc.

5. To monitor, improve, or protect the Company’s contents, services, and websites

6. To provide services to individuals through the Company’s digital platform, including content recommendations suggested based on specified preferences and contents selected in the past as well as the provision of Company-related advertising (including the display of targeted advertising via third-party services that include Google, YouTube, Facebook, X, etc.)

7. To provide information on Company-related events, promotional campaigns, seminars, projects, exhibitions, forums, and fairs while also handling related identity verification and operations

8. To communicate interview dates and times to individuals who apply for Company jobs and to respond to individuals who submit inquiries

Provision of personal information to third parties

The Company will never provide personal information received from customers to third parties except in the following cases:

1. When the agreement of the customers has been obtained

2. When personal information is provided to subsidiaries or affiliates for the stipulated purposes of use

3. When necessary information is provided to contractors to achieve the stipulated purposes of use

4. When disclosing such information is required by law

Disclosure, revision, and deletion of personal information

If you are a customer and would like to request that we disclose, revise, or delete personal information received from you, please use the contact information below. Please note that this information will only be disclosed, revised, or deleted in a reasonable period of time after it is confirmed that it is your information.

Privacy Policy changes and announcements

Privacy Policy details might be changed as necessary. Note that we cannot contact individual customers each time a change is made, so please see this page for the latest details when using our services.